Support
How can we help?
Bugs, questions, feature ideas, billing. Everything lands with the person who builds Demijohn. You can also mail hello@demijohn.app.
Quick answers
My hydrometer readings do not arrive
Check the device's cloud URL and token in Settings → Hydrometers. iSpindel and Tilt send every 15 minutes at most; the first reading can take that long.
Restore a purchase on a new phone
Sign in with the same account and open Settings → Subscription → Restore. Premium follows your Demijohn account, not the device.
Delete my account and data
Settings → Delete account in the app, or follow the steps on the delete account page. Everything is gone after 7 days.